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Customer Service Representative

Posted Date:12/9/2016 1:28:09 PM
Job Type: Part Time
Req #: JR-01538
Location: Charleston, WV
Job Category: Contact Centers

Job Summary:

Summary:
The  Customer Service Representative is an entry level position which answers inbound calls and/or emails from customers throughout the nation. A CSR will handle various types of requests that require different levels of trouble shooting, all while providing World Class Service to both internal and external customers, and working toward a goal of one contact resolution.
 

Essential Duties & Responsibilities:
Responsibilities include responding to customer calls/inquires and performing other customer service related duties as assigned.
 
Skills & Qualities Desired :
Prefer minimum of three months experience with Customer Service. Individual must possess excellent communication and organizational skills. Ability to handle multiple tasks and pay high attention to detail required.
 
Education & Knowledge Desired
High School diploma or equivalent

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