Project Manager II

Posted Date:2/12/2018 1:31:41 PM
Job Type: Full Time
Req #: JR-05636
Location: Hollywood, CA
Job Category:Information Technology

Job Summary:

Who are we?

Ticketmaster is the world's leading live event high-tech ticketing company selling nearly 455 million tickets each year, supporting over 145,000 events and more than 12,000 clients in 21 countries worldwide.  At Ticketmaster, we power the people who create culture through live events, connecting more passionate fans to those experiences than anyone else.  We are innovators that embrace change and work hard to help others succeed.  We believe in open communication and stress accountability, because fans and clients count on us every day.  We strive for ease of use for our clients and fans while seeking out those who have a bias for action versus a desire for directives.  

Why Ticketmaster?

A career at Ticketmaster will challenge and engage you. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career.  Visit any of our offices and you'll find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams and events they love.  It truly is a unique and rewarding environment.

The Role

We are looking for a strong Project Manager who can thrive in a fast-paced environment.  We are seeking candidates who are proactive, self-starters and have a proven track record of delivering world-class products.  Project Managers participate in design sessions, work closely with product & other non-technical staff, create necessary documentation, and, while programming ability is not required, qualified candidates are expected to have a working knowledge of the elements behind modern service-oriented software architectures to be able to assess dependencies and vet solutions.

Ticketmaster is in the midst of an exciting Lean transformation change initiative and the team is actively adopting these principles. We’re looking for an accomplished professional who possesses the passion, experience, skills and abilities to help drive this transformation. You should be well versed in the application of Agile software development processes, including inception, estimation, grooming, story slicing, planning, stand-ups, and retrospectives. You’re experienced in managing change and comfortable contributing positively to the incorporation of Lean principles.

Roles and Responsibilities

  • Own development, delivery and communication of roadmaps with product, engineering, and design partners and manage projects within a larger program.
  • Embed with your team to optimize value delivery to your customers and mitigate project risks.
  • Excellent communication and presentation skills with technical, non-technical, and executive audiences.
  • Drive change within the team as we adopt Lean principles and Agile best practices.
  • Ability to plan, organize and proctor efficient meetings through preparation and stakeholder subscription and possess an innate ability to guide a group towards agreed upon objectives.
  • Ability to bridge communication and provide clear and concise status updates with a diverse set of technical and non-technical stakeholders.
  • Own tracking and resolution of team blockers and issues.
  • Leverage retrospective meetings to continuously improve team performance.
  • Maintain accurate project reporting information and up-to-date project assets and metrics.
  • Provide accurate and up-to-date forecasts leveraging Agile tools and techniques.
  • Innate capability to create order out of chaos.  Proven problem-solving skills. Ability to think out of the box and generate creative solutions.
  • Desire to work in fast-paced, fluid environment. Capable of reacting instantly to changes in a competitive business environment.


  • Bachelors degree or equivalent work experience.
  • 3-5 years of experience in software project management.
  • 3+ years of experience working with building a framework for core platform systems.
  • Experience with Agile and Lean principles preferred.
  • Experience with Continuous Delivery preferred.
  • Understanding of relevant technical concepts and design.
  • Certified Scrum Master (CSM) a plus.

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