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Customer Service Representative

Posted Date:9/1/2017 8:28:09 PM
Job Type: Part Time
Req #: JR-07478
Location: Pharr, TX
Job Category: Contact Centers

Job Summary:

The Customer Service Representative is an entry level position which answers inbound calls and/or emails from customers throughout the nation. A CSR will handle various types of requests that require different levels of trouble shooting, all while providing World Class Service to both internal and external customers, and working toward a goal of one contact resolution.

Responsibilities:

Responsibilities include responding to customer calls/inquires and performing other customer service related duties as assigned.
 

Qualifications:

Prefer minimum of three months experience with Customer Service. Individual must possess excellent communication and organizational skills. Ability to handle multiple tasks and pay high attention to detail required.

Education & Knowledge Desired
High School diploma or equivalent
 

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Physical Requirements/Work Environment
 

Call Center
Sits for extended periods of time at a computer station or work desk; must be able to remain in a stationary position for more than 50% of the time; limited standing and walking throughout the day; uses hands and fingers to operate computers and office equipment, and heavy phone handling for up to 8 hours each day; must be able to talk on phone for long periods of time; exposed to office environment conditions with mid to high noise levels; may be required to occasionally lift up to 10 pounds.

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