Senior Marketing Analytics Manager

Posted Date:9/29/2017 1:28:19 PM
Job Type: Full Time
Req #: JR-08597
Location: ,
Job Category:Operations

Job Summary:

Who we are.
We’re fans who help fans everywhere get in to the live events they love.  A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Why you should work with us.
Our biggest investment is in our people. We offer comprehensive health benefits and 401k matching, student loan assistance, plus career-boosting opportunities like tuition reimbursement and targeted development sessions to help all eligible employees thrive. At Ticketmaster, expect the fast-paced excitement of a startup with the rock-solid support from an industry leader – with plenty of ticket perks on the side.

See what it’s like working at Ticketmaster.

The role:

We are looking for a BI/Analytics Manager to join Ticketmaster to support Marketing and Engagement by providing analysis & planning across business platforms.  The goal of this role is to provide strategic reporting, insights and analyses to be used in marketing projects. This role will also support public communications that drive revenue growth and improve marketing performance.

The ideal candidate is a strong data analyst with a background in online/ecommerce business and knowledge of online marketing. The candidate thrives on innovating in a fast-paced environment and is excited by the scale and complexity of Ticketmaster’s business. Ability to successfully manage complex projects and roll outs to tight deadlines simultaneously is a must.


  • Measure, report and analyze user behavior and marketing channel results across products, channel, platform and other performance segments.
  • Work with marketing channel owners to measure performance of new and existing campaigns
  • Be an expert in customer data, and help to identify and fill data gaps using internal resources and outside vendors.
  • Own monthly Marketing KPI reports, spend time with marketing stakeholder to ensuring these reports meet the teams’ evolving data needs.
  • Collaborate with other functional teams, (e.g., Desktop, Mobile, Product, Strategy) to understand the impact of analysis across multiple areas of the business.
  • Provide analytical support to PR and Comms teams during major events (e.g. Super Bowl, The Grammys, strategic onsales)

Job Requirements:

  • Bachelor’s degree required.
  • Minimum experience of 5 years of experience in online/digital companies handling and analyzing large data sets to successfully drive conclusions
  • Able to write and run SQL queries to pull data.
  • Strong Data skills - must be comfortable analyzing large quantities of data to create summaries, develop models, and extract insights
  • Exceptional project management skills, driving multiple initiatives and roll outs to tight deadlines.
  • Exceptional quantitative, analytical and problem solving skills with the ability to draw insights and recommendations from analysis and present proposals to internal stakeholders.
  • Able to work quickly, able to experiment and amend approach based on data analysis and results.
  • Must have expertise in Omniture, Google Analytics Premium and other web analytic tools
  • Experience with online advertising platforms such as AdWords, Facebook, and DoubleClick a plus
  • Strong understanding of digital media, ecommerce business models

Equal Employment Opportunity
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, for applicants in Los Angeles, California, and consistent with applicable laws in other areas.

Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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