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Marketing Analyst

Posted Date:9/30/2017 4:29:13 PM
Job Type: Full Time
Req #: JR-08622
Location: Hollywood, CA
Job Category: Marketing

Job Summary:

Who we are.
We’re fans who help fans everywhere get in to the live events they love.  A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Why you should work with us.
Our biggest investment is in our people. We offer comprehensive health benefits and 401k matching, student loan assistance, plus career-boosting opportunities like tuition reimbursement and targeted development sessions to help all eligible employees thrive. At Ticketmaster, expect the fast-paced excitement of a startup with the rock-solid support from an industry leader – with plenty of ticket perks on the side.

See what it’s like working at Ticketmaster.

The Role:

We are looking for a Marketing Analyst to join Ticketmaster and support product initiatives and provide analysis & planning across business platforms. The goal of this role is to provide strategic reporting, analysis, and support optimization projects that drive revenue growth and improve product features.

The ideal candidate will be a strong data analyst with a background in online/ecommerce business with knowledge of a/b testing and optimization projects. The candidate thrives on innovating in a fast-paced environment. Ability to successfully manage complex projects and roll outs to tight deadlines stimulatingly is a must.

Responsibilities:

  • Measure, report and analyze results across products, channel, platform and other performance segments.
  • Be an expert in customer data, and help to identify and fill data gaps, using internal resources and outside vendors.
  • Have responsibility for monthly Product KPI reports and optimization projects and work to ensure these reports meet the teams’ needs.
  • Collaborate with other functional teams, e.g., Desktop, Mobile, Product, Strategy, Marketing, to understand the impact of analysis across multiple areas of the business.
  • Share expertise and best practices with analytical functions across product managers to develop sound strategies to deliver on future projects.

Job Requirements:

  • Bachelor’s degree required.
  • 2-3 years of business experience in online/digital companies handling and analyzing large data sets to successfully drive conclusions
  • Able to write and run SQL queries to pull data.
  • Strong Excel skills - must be comfortable analyzing large quantities of data utilizing Excel, create complex formulas, pivots and develop models.
  • Exceptional project management skills, driving multiple initiatives and roll outs to tight deadlines.
  • Exceptional quantitative, analytical and problem solving skills with the ability to draw insights and recommendations from analysis and present proposals to internal stakeholders.
  • Able to work quickly, able to experiment and amend approach based on data analysis and results.
  • Experience in defining and executing tests based on a specific set of assumptions/ Hypothesis and goals, iterate and continue improvements as required.
  • Must have expertise in Omniture, Google Analytics Premium and other web analytic tools

Equal Employment Opportunity
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, for applicants in Los Angeles, California, and consistent with applicable laws in other areas.

Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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