The Customer Service Representative (CSR) is an entry level position which answers inbound calls and/or emails from customers throughout the nation. A CSR will handle various types of requests that require different levels of trouble shooting, all while providing World Class Service to both internal and external customers, and working toward a goal of one contact resolution.
Essential Duties & Responsibilities:
Responsibilities include responding to customer calls/inquires and performing other customer service related duties as assigned.
Skills & Qualities Desired :
Prefer minimum of three months experience with Customer Service. Individual must possess excellent communication and organizational skills. Ability to handle multiple tasks and pay high attention to detail required.
Education & Knowledge Desired
High School diploma or equivalent