Intern, Analytics (2018 Spring Internship)

Posted Date:1/29/2018 12:29:34 AM
Job Type: Full Time
Req #: JR-11041
Location: Hollywood, CA
Job Category:Operations

Job Summary:

Who we are.
We’re fans who help fans everywhere get in to the live events they love.  A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Why you should become an intern with us.
Our biggest investment is in our people.  At Ticketmaster, expect the fast-paced excitement of a startup with the rock-solid support from an industry leader – with plenty of ticket perks on the side.

See what it’s like working at Ticketmaster.

The Role:

Are you a marketing and analytical technologist? Do you aspire to be one? Maybe you haven't heard that term before, but the sound of it stirs your curiosity — a job at the intersection of marketing and product strategy? Then this might be the opportunity you've been hoping for.

We're seeking people with a special blend of analytical and technical passion for cool marketing experiences on the web — to join our team of marketing technologists. Break into the exciting and rapidly growing field of Conversion Rate Optimization! 

We are looking for a design and analytical oriented thinker to join our quickly growing conversion rate optimization team. This position comes with the opportunity to be trained directly by TM Head of CRO.

You will learn a systematic and repeatable process for increasing conversion rates and consequently revenue through discovering and testing design and copy variations on websites. You will learn how to identify what drives people's action on a website and how to plan new web-page designs for maximum conversions. This is a highly valuable skill set that is in a new and growing field.  

This involves identifying opportunities to:

  • Optimize our customer's websites with both qualitative data (research insights like survey responses) and quantitative data (hard numbers like site analytics) 
  • Wire-framing and documenting your optimization hypothesis and assist in overseeing the development of those wireframes into functional A/B tests 
  • Reading results and creating digestible reports for customers to understand

Here are some tools we use regularly:

  • Optimizely
  • Monetate
  • Omniture
  • Google Analytics

About the role:

  • This is a 40 hour per week internship
  • Ideal for analysts, design thinkers, and marketers


Any amount of experience with the following is a plus:

  • Photoshop and other design tools
  • Design projects (please provide examples!)
  • A/B testing
  • Google Analytics
  • Market Research 
  • User Testing
  • Customer Insights Research
  • Experience with HTML and CSS
  • Experience with Javascript a really big plus!
  • A thirst for learning and ambitions to be able to manage clients directly

Equal Employment Opportunity
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, for applicants in Los Angeles, California, and consistent with applicable laws in other areas.

The preceding description has been designed to indicate the general nature and level of work performed by interns within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of interns assigned to this internship.

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