Manager - Sales Enablement

Posted Date:2/14/2018 8:30:45 PM
Job Type: Full Time
Req #: JR-11205
Location: Hollywood, CA
Job Category:Marketing

Job Summary:

Awesome Job:                     Manager – Sales Enablement    

Great Location:                 Hollywood, CA

Who we are.
We’re fans who help fans everywhere get in to the live events they love.  A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Why you should work with us.
Our biggest investment is in our people. We offer comprehensive health benefits and 401k matching, student loan assistance, plus career-boosting opportunities like tuition reimbursement and targeted development sessions to help all eligible employees thrive. At Ticketmaster, expect the fast-paced excitement of a startup with the rock-solid support from an industry leader – with plenty of ticket perks on the side.

See what it’s like working at Ticketmaster.

The role:

As the Sales Enablement lead for Ticketmaster, you have an entrepreneurial spirit, rolling up your sleeves to proactively support our sales teams. Embedded across all our segments, you will uncover the biggest challenges facing our teams and develop solutions and programs designed to overcome these challenges and drive new sales and renewals. With a keen marketing acumen, you will develop tools and content that sales needs and create a plan to help drive and measure team adoption.

What the job is:

  • Sales Presentations – Regularly updated and consistent in design and narrative, these sales presentations will be used to help Sales be prescriptive in their conversations with clients and advance opportunities through the sales cycle.
  • Competitive Intelligence – Keeping a finger on the pulse of the competitive landscape across all products and services and developing competitive analysis and battlecards to displace the competition.
  • Internal Communications – Develop and manage a consolidated internal communication program for segment teams. Manage internal all-hands sales calls and internal newsletter.
  • Knowledge Management – Develop and manage a sales enablement repository that serves up the right information at the right time for the right selling conversation. Transform Ticketmaster’s vast tribal knowledge into actionable assets for the segment teams.  
  • Win/Loss Analysis – Work with Sales Operations and Sales to analyze deals won and lost and develop internal assets to educate the field.
  • Measurement and Feedback – Develop a plan to drive adoption of sales tools and content. Gather feedback from sales team on a regular basis to constantly improve support programs.

What a qualified candidate should possess:

  • Bachelor's degree; English, business, and marketing majors preferred
  • 3+ years of relevant experience in sales enablement
  • Experience in a sales or sales support role preferred
  • Exceptional written and verbal communication skills
  • Ability to prioritize tasks effectively
  • Team player with strong intrapersonal skills
  • Ability to thrive in a fast-paced, unpredictable environment
  • Adept at project management and cross-functional collaboration
  • Creative and strategic thinker

Equal Employment Opportunity
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, for applicants in Los Angeles, California, and consistent with applicable laws in other areas.

Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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