Senior Manager - Software Engineering

Posted Date:2/26/2018 4:36:49 PM
Job Type: Full Time
Req #: JR-11679
Location: Hollywood, CA
Job Category:Engineering

Job Summary:

Who we are.
We’re fans who help fans everywhere get in to the live events they love.  A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Why you should work with us.
Our biggest investment is in our people. We offer comprehensive health benefits and 401k matching, student loan assistance, plus career-boosting opportunities like tuition reimbursement and targeted development sessions to help all eligible employees thrive. At Ticketmaster, expect the fast-paced excitement of a startup with the rock-solid support from an industry leader – with plenty of ticket perks on the side.

See what it’s like working at Ticketmaster.

The Role:

Ticketmaster is looking for a strong leader to be a Senior Manager or Director (depending on experience) who can thrive in this fast paced environment. We are seeking candidates who are proactive, self-starters, and have a proven track record of leading engineering teams to achieve outstanding results. Are you naturally a leader, but still love to keep your hands in technology and architecture on a daily basis? Do you embrace technology to solve business problems in a high-volume, high scalability environment? Can you hire, mentor and get the very best out of bright engineers? If so, you may be well suited for this role.

We are building world-class products to help our clients serve their customers better. We are looking for additional innovative solutions which will contribute towards these next generation initiatives. This includes development for a core set of next generation of applications while creatively pushing the envelope using cutting edge technologies. The candidate will participate in architecture and solution design, mentoring engineers, exploring frameworks, toolsets or processes to improve the team’s productivity and be accountable for quality software delivery. This person must, work closely with product & other non-technical staff, get their hands dirty with code and code reviews, work with QA to review test plans, and oversee software development using Agile methodologies.

Above all else, candidates must have the proven ability to be problem-solvers and lead by example.  If you are a passionate technologist who can get a lot done while having fun, come join a team of like-minded, skilled professionals where you can learn and share your knowledge!


Job Requirements:

  • 2+ years of managing engineers as direct reports; 5+ years leadership experience including technical lead or other informal leadership experience
  • Must have successfully lead engineering teams resulting in quality software released into a production environment, preferably a Linux-based VM/Cloud environment
  • 10+ years professional hands on software development experience, with  4+ years specifically utilizing Java and open source technologies
  • High-volume applications/systems experience including performance tuning
  • Bachelor’s degree in Computer Science or related technical field
  • Must possess an excellent understanding of service-oriented architecture (SOA) and asynchronous message-based concepts
  • Development and deployment experience with Web Services
  • In-depth knowledge of object-oriented methodologies, UML design techniques, event driven architectures, and other design patterns
  • Experience with Hibernate or other object-relational mapping framework
  • Strong demonstrable knowledge with Relational and/or noSQL databases, preferably MySQL and MongoDB
  • Experience with JMS and/or utilizing an Enterprise Service Bus (ESB).
  • Familiarity with open-source libraries/frameworks, e.g. Apache, Jakarta, etc.
  • Experience leading/mentoring other software engineers; leading design reviews and architecture discussions.
  • Exemplary communication skills (both written and oral), with experience producing technical and design documentation of complex processes.
  • Strong software development process background, preferably using Agile methodologies such as Scrum and/or XP.
  • Ability to troubleshoot, performance tune and understand java memory utilization in code produced.
  • Hands-on Experience with eCommerce and/or ticketing systems is a plus
  • Understanding of distributed cache/store systems such as Memcached, EhCache, Terracotta Enterprise solutions, GemFire, etc. is a plus
  • Experience with an open source development environment using tools such as Maven, SVN, Eclipse, JIRA is a plus

Equal Employment Opportunity
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, for applicants in Los Angeles, California, and consistent with applicable laws in other areas.

Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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