Sr. Analyst - Marketing

Posted Date:3/4/2018 1:28:31 PM
Job Type: Full Time
Req #: JR-12215
Location: Hollywood, CA
Job Category:Marketing

Job Summary:

Who we are.
We’re fans who help fans everywhere get in to the live events they love.  A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Why you should work with us.
Our biggest investment is in our people. We offer comprehensive health benefits and 401k matching, student loan assistance, plus career-boosting opportunities like tuition reimbursement and targeted development sessions to help all eligible employees thrive. At Ticketmaster, expect the fast-paced excitement of a startup with the rock-solid support from an industry leader – with plenty of ticket perks on the side.

See what it’s like working at Ticketmaster.

The Role:

The Sr. Business Analyst is responsible for analyzing the overall performance of our business, helping to drive revenue and profit goals through developing insights and strategies.  The role will involve looking at various market drivers to determine opportunities and assess performance.


  • Assist in all aspects of the performance management including analytics, reporting, new opportunity identification, and strategic development
  • Identify deficiencies and address with appropriate strategy recommendations
  • Keep a pulse on technology and product changes and understand the impact to business performance
  • Conduct analyses to identify opportunities for increased sales or profit
  • Demonstrate appropriate level of understanding of industry dynamics
  • Strengthen our analytics capabilities, providing in-depth support to our ticket supply management team, to executive leaders, and to Ticketmaster’s Client organization, which works closely with teams, leagues, promoters, and venues
  • Provide ad-hoc analyses as needed
  • Utilize internal tools to identify key events and highlight focus areas to Broker Services team


  • Bachelor’s Degree in business or engineering
  • 3+ years of work experience post-undergrad, preferably in a consulting or e-commerce environments
  • Strong problem solving and issue resolution skills
  • Comfort with large data sets
  • Highly skilled in Excel, SQL, Access, or other big data software - experience with statistical models in a professional setting
  • Strong PowerPoint skills, given the variety of audiences needed to influence
  • Outstanding communication, attention to detail and organizational skills
  • Assertive yet professional demeanor, persistence and willing to lead the way
  • Desire to help create a fun and productive culture, leveraging Ticketmaster’s focus on sports and music
  • Extraordinary team player and ability to thrive in a fast-paced, high-growth, entrepreneurial environment where quality, innovation, speed of decision making and execution are critical to organizational success

Equal Employment Opportunity
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, for applicants in Los Angeles, California, and consistent with applicable laws in other areas.

Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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