Project Coordinator

Posted Date:3/7/2018 1:27:43 PM
Job Type: Full Time
Req #: JR-12048
Location: Hollywood, CA
Job Category:Operations

Job Summary:

Awesome Job:                     Project Coordinator, OnTour     

Great Location:                 Hollywood, CA

Who we are.
We’re fans who help fans everywhere get in to the live events they love.  A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Why you should work with us.
Our biggest investment is in our people. We offer comprehensive health benefits and 401k matching, student loan assistance, plus career-boosting opportunities like tuition reimbursement and targeted development sessions to help all eligible employees thrive. At Ticketmaster, expect the fast-paced excitement of a startup with the rock-solid support from an industry leader – with plenty of ticket perks on the side.

See what it’s like working at Ticketmaster.

The role:

The Project Coordinator plays a critical role in the tactical execution of the suite of premium offers and custom programs for Artist Services.  Once tour-based programs are approved by an artist, the Project Coordinator assembles the appropriate teams and resources to successfully launch, run and report on the tour-based programs.  This role is relied upon to be a valuable resource in assessing the viability and success of tour offerings, as well as to provide critical insight into the touring business as a whole.  In this role, you will also work extensively with other internal departments to meet the needs of the artist community.

What the job is:

  • Coordinate the introduction, implementation and execution of national ticket-sales projects (e.g. national fan club presales/bundles, VIP ticket sales, paperless ticket implementation, value-added offers, merchandise offers, auctions, and other non-traditional programs) by gathering and disseminating tour information and assets, and ensuring that timelines are followed.
  • Review tour routings to identify TM vs non-TM venues
  • Review and edit VIP offer language and legal language
  • Gather logistical information from clients, including, but not limited to, offer names and content, ticket limits, support acts, delivery restrictions, in order to produce tour spec spreadsheets
  • Work with cross-functional groups, including, but not limited to, marketing, finance, event operations, legal, product teams, data teams, etc., to initiate and execute these projects within the constraints of tight, and often fluid, time deadlines
  • Assist clients and other team members daily by coordinating offers with different team members toward meeting client/artist expectations regarding tour objectives and outcomes
  • Assist in generating and delivering internal and external reports to appropriate parties
  • Assist with administrative departmental functions such as monthly reporting, invoicing, and information gathering, as needed
  • Collect tour data for client summary reports and internal tracking to ensure consistent positive outcomes for Ticketmaster and its clients

What a qualified candidate should possess:

  • Bachelor’s degree in Music Business or related field of study
  • Experience in one of the following: new media marketing, online business development or project management for new media and music marketing company
  • Demonstrated ability to manage cross-departmental projects, for teams working towards the same goal
  • Excellent time management, presentation and written communication skills
  • Passion for music, Internet savvy
  • Experience in the music and/or ticketing industry a plus
  • Previous experience or internship at a ticketing company, music label, or talent agency preferred

Equal Employment Opportunity
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, for applicants in Los Angeles, California, and consistent with applicable laws in other areas.

Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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