Analyst, Revenue Management

Posted Date:3/18/2018 4:27:36 PM
Job Type: Full Time
Req #: JR-12923
Location: Chicago, IL
Job Category:Engineering

Job Summary:

Who we are.
We’re fans who help fans everywhere get in to the live events they love.  A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Why you should work with us.
Our biggest investment is in our people. We offer comprehensive health benefits and 401k matching, student loan assistance, plus career-boosting opportunities like tuition reimbursement and targeted development sessions to help all eligible employees thrive. At Ticketmaster, expect the fast-paced excitement of a startup with the rock-solid support from an industry leader – with plenty of ticket perks on the side.

See what it’s like working at Ticketmaster.

The Role:

The analyst is responsible for supporting the revenue management organization’s ticket supply and pricing strategies. The individual will analyze key market drivers to determine opportunities and assess performance. They will lead or assist in all steps of the analysis, from gathering data and crunching numbers, to drawing conclusions and presenting results. Analysts will drive growth by identifying opportunities to modify prices and/or secure more ticket supply for high-demand events.

What we are looking for - a passionate, ambitious professional who is a: 

  • Business Driver: The team you will be a part of is in charge of driving the business forward, delivering incremental revenue and profit. This role isn’t a support function, it is a growth engine. 
  • Analytics Expert:  The secondary market for tickets is dynamic and complex, with hundreds of actors across thousands of events.  An experienced analyst will help us create value for Ticketmaster and also for content owners, resellersand fans.  They will have the critical ability to turn insights into business-building ideas.
  • Persuasive Story Teller:  You will be working on analytics that will be presented to Ticketmaster leaders across all functions and to third parties (leagues/teams/resellers). Translating and simplifying the data into true insights that will drive business strategy and change behavior is essential. 
  • Sprinter and Marathon Runner: We are lean and move fast; months of contemplation aren’t a luxury we can afford. But we aim to build long-term, sustainable approaches to limit rework and to give our partners the confidence we can stick to long-term strategies and roadmaps.  
  • Cross-functional team player:  We value transparency and helping one another. There is no “me” culture. Communication across the entire team will lead to greater individual success.


  • Assist in all aspects of the revenue management program including analytics, reporting, new opportunity identification, and strategic development
  • Identify deficiencies in ticket supply and address with appropriate team members
  • Keep a pulse on technology and product changes and understand the impact to pricing and ticket supply
  • Conduct pricing and ticket supply analyses to identify opportunities for increased sales or profit
  • Demonstrate appropriate level of understanding of sports and entertainment industry dynamics
  • Strengthen our analytics capabilities, providing in-depth support to our ticket supply management team, to executive leaders, and to Ticketmaster’s Client organization, which works closely with teams, leagues, promoters, and venues
  • Provide ad-hoc analyses as needed
  • Drive additional Ticketmaster Verified inventory
  • Utilize internal tools to identify key events and highlight focus areas to Broker Services team

Job Requirements

  • Bachelor’s Degree in economics, finance, business or engineering
  • 1-3 years of work experience, preferably with a demanding consulting or banking company
  • Comfort with large data sets
  • Highly skilled in Excel, SQL, Access, or other big data software
  • Experience with statistical models
  • Strong PowerPoint and presentation skills
  • Outstanding communication, attention to detail and organizational skills
  • Desire to help create a fun and productive culture, leveraging Ticketmaster’s focus on sports and music
  • Ability to thrive in a fast-paced, high-growth, entrepreneurial environment where quality, innovation, speed of decision making and execution are critical to organizational success

Equal Employment Opportunity
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, for applicants in Los Angeles, California, and consistent with applicable laws in other areas.

Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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