Media Manager, Paid Search

Posted Date:4/13/2018 1:30:33 PM
Job Type: Full Time
Req #: JR-13630
Location: Chicago, IL
Job Category:Marketing

Job Summary:


Awesome Job:                    Media Manager, Paid Search   

Great Location:                 Chicago, IL

Who we are.
We’re fans who help fans everywhere get in to the live events they love.  A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Why you should work with us.
Our biggest investment is in our people. We offer comprehensive health benefits and 401k matching, student loan assistance, plus career-boosting opportunities like tuition reimbursement and targeted development sessions to help all eligible employees thrive. At Ticketmaster, expect the fast-paced excitement of a startup with the rock-solid support from an industry leader – with plenty of ticket perks on the side.

See what it’s like working at Ticketmaster.

The role:

 The position is responsible for creating, optimizing and reporting on paid search advertising for the House of Blues book of business. The Media Manager is also responsible for developing and proposing search strategies to enhance campaigns. This role requires a high aptitude within Excel and other reporting systems. The Media Manager will have direct contact with the client and will manage the day-to-day relationship.  The candidate must be able to identify operational bottlenecks and solve them using whatever technology is applicable.

What the job is:

Account Management

  • Build and manage SEM campaigns spanning all of House of Blues' 50+ venues and extra lines of business
  • Maintain a process that allows for the quick and accurate creation of 100+ shows each week
  • Manage budgeting and invoicing
  • Provide strategic insight to develop long and short-term execution plans for new and existing search campaigns
  • Lead regular client status calls.

Program Management

  • Manage search marketing campaigns hands-on by using industry leading SEM and analytics platforms
  • Develop, test, and analyze keywords, ad copy, bidding strategies and landing page URLs to maximize results, drive volume, and reach client goals

Process Improvement

  • Continually evaluate and improve the effectiveness of online campaigns
  • Ensure the timely adjustment of marketing strategy and plans to meet changing market and competitive condition
  • Adopt program management and SEM best practices
  • Stay informed of industry changes and apply them into actionable recommendations

What a qualified candidate should possess:

  • 2+ years of paid search experience 
  • Advanced knowledge of Excel and other spreadsheet tools. Functions to know but not limited to: VLOOKUP, Pivot Tables, graphing. VBA knowledge a plus
  • Expertise gained from hands-on management of SEM programs on Google and Bing
  • Expertise gained from using third-party SEM platforms such as Kenshoo, Marin, DART Search
  • Entertainment/Ticketing industry experience a plus
  • Ability to stay calm under pressure, prioritize well, excellent time management 
  • Ability to communicate complicated, technical ideas in a straightforward manner
  • Bachelor’s Degree required

Equal Employment Opportunity
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, for applicants in Los Angeles, California, and consistent with applicable laws in other areas.

Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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